John Carey "Business Letters for Busy People (4th edition)"
This is a handy, quick-reference guide that gives
you what you need to write virtually any kind of business letter,
including sample letters you can adapt and use right now. A must for
any business office, home office or home, this newly updated classic
has been a best-seller since it was introduced in 1991. It's packed
with the most concrete information, useful techniques, and practical
tips available.
This book can help you, or any member of your office staff cut the time
spent letter writing in half, and get the "right" word or phrase or the
correct format immediately. Includes letters for: sales and promotion,
customer relations, collections, letters to the media, letters of
condolence and goodwill and many, many more. These effective letters
can be copied, modified, and customized to fit your requirements.
